FAQ
You have the questions?We have the answers!
Here you will find the answers to all of your questions:
Is the reception staffed around the clock?
Yes, our reception is open for 24 hours. You can check-in and out at any time.
Can I store my luggage?
Yes. We can store your luggage in our luggage compartment at any time. For example, if you still want to do something after checking out, we store your luggage safely until pick-up.
What are the check-in and check-out times?
You can check in from 15 o’clock. We guarantee your hotel room on arrival from 15 o’clock. We ask our guests to check out at 12 o’clock on departure day.
A late check-out is subject to availability and request (extra charge).
Are there smoking rooms?
The boutique hotel i31 is a pure non-smoking hotel. But you have the option to smoke on the terrace of our cozy courtyard garden.
Is there air conditioning?
Yes. All hotel rooms are equipped with individually controlled air conditioning.
Does the hotel have a mini bar?
Yes, our guests have access to a mini-bar in the room, which is refilled for you daily with free soft drinks.
Is there a safe in the hotel room?
Yes, all of our rooms are equipped with an electronic safe.
Do you offer room service?
Yes, you can always (24/7) order from our snack menu (service charge € 7.50).
Is laundry service available?
Yes. We are happy to take your laundry to cleaning. A corresponding price list is available in your hotel room for you.
Yes. We are happy to take your laundry to cleaning. A corresponding price list is available in your hotel room for you.
The hotel i31 offers the most affordable room rates to its distribution channels. Save by booking via e-mail at [email protected], phone: +49 (0) 30 338 400 0 or visit our website at www.hotel-i31.de and save € 5 per room night.
Is there a bonus program?
Yes, we reward your loyalty. With each visit you get a stamp in your bonus card which you can exchange with the 13th visit for a night.
Which room should I book?
The hotel i31 has six room categories.
Located on the lower floors is the Pure Cozy category, we offer all the amenities of a modern and functionally furnished hotel room overlooking the city center. Our standard category Pure (floor 1-3) is furnished in a modern and functional style. All rooms are decorated in green and white, with a beautiful view on our backyard garden. Business guests can relax in our Cozy Comfort category. These modern hotel rooms combine high-quality Interior and bathroom toiletries from Molton Brown. The rooms of the Comfort Cozy category are overlooking the city center. Our spacious Comfort category White has a higher quality interior and features next to a beautiful courtyard garden view additional amenities such as a Tassimo coffee and tea making facilities and Molton Brown toiletries. The category Brown Comfort, however, is decorated in warm colors and offers all the advantages as in the category Comfort White. Both Comfort categories are on the upper floors of a total of 7 stories. Our Comfort Plus category is our top category, which offers plenty of space and all the advantages of our Comfort category as well.
Do I need a credit card for the booking?
Yes. For a guaranteed reservation we ask our guests to complete the booking with a credit card.
In case of arrival past 18 o’clock we can reserve the room upon availability without payment confirmation, after that the room will be going into free sale.
Is there parking and how much does parking cost?
Yes. The boutique hotel i31 has a limited number of parking spaces. Therefore, we can assure you a parking spot upon request and availability. The parking space costs € 15 for 24 hours.
Are there bikes?
Yes, we offer modern city bikes that you can borrow at any time at our reception for 12 € (daily rate).
What do I have to take into consideration when arriving by car?
The Invalidenstraße is temporarily a one way street. Guests coming from the A114 please use the detour of the Zinnowitzerstraße towards Chausseestraße. Please turn left onto Habersaathstraße and then into Schwarzen Weg. Turn left again onto Invalidenstraße.
Is there public transport in the area?
Yes. The hotel is very close to the following stops:
Bus 245 “Naturkundemuseum” - 100 m
Tram “Zinnowitzer Straße” - 100 m
U-Bahnhof “Naturkundemuseum” - 100 m
S-Bahnhof “Nordbahnhof” - 300 m
Hauptbahnhof - 1000 m
Flughafen Tegel - 8 km
Flughafen Schönefeld - 20 km
Autobahn A10 - 9 km
How much is the breakfast and what are the breakfast hours?
The buffet breakfast costs € 17.50. We offer freshly squeezed juices and a high quality selection of fresh food. You also have the opportunity to get à la carte egg dishes prepared by our chef. Alternatively we can offer you the French breakfast for 5, 80 €.
Is there the possibility to book an extra bed?
Yes, that is possible. You can book a bed with your reservation for 40 € a day.
Are there children discounts?
Yes. Children up to 6 years can stay for free in their parents’ room. Baby beds are available free of charge for our guests.
What are the costs for the use of the Internet?
Our guests can use the Internet for free. You can sign in with up to 3 devices simultaneously via an encrypted SSL connection.
English
Deutsch



