FAQ

You have the questions ? We’ve got the answers ! 

 

  • Guaranteed check-in time is 3 pm. If you arrive earlier we cannot ensure that your room will be ready for a check-in yet. 

    Please vacate your room by 12 pm on your departure day. 

    A late check-out is subject to availability and request (extra charge).

  • The Boutique Hotel i31 is a complete non-smoking hotel. Designated smoking areas can be found in front of the hotel or in our beautiful garden. 
    Any smoking in the room will conclude in a € 200.00 service charge for the extra cleaning effort. 

  • You can drop your laundry in the morning until 10 am at the reception desk and receive it back by 4 pm the same day.  A corresponding price list is available in your hotel room for you.

  • Your loyalty to the Boutique Hotel i31 is rewarded. You can collect points with every Euro spent by booking directly or during your stay. More information about the i31 benefit program can be found: https://www.hotel-i31.de/en/i31-benefit-programme/

  • The Boutique Hotel i31 has seven room categories.

    Located on the lower floors is the Pure Cozy category overlooking the busy street in front of the hotel, which offer all the amenities of a modern and functionally furnished hotel room.

    Our standard category Pure (floor 1-3) is furnished in a modern and functional style. All rooms are decorated in green and white, with a beautiful view on our backyard garden.

    Business guests can relax in our Cozy Comfort category overlooking the busy street in front of the hotel. These modern hotel rooms combine high-quality Interior and bathroom toiletries from Molton Brown.

    Our spacious Comfort category White has a higher quality interior and features next to a beautiful courtyard garden view additional amenities such as a Tassimo coffee and tea making facilities and Molton Brown toiletries. The category Brown Comfort, however, is decorated in warm colors and offers all the advantages as in the category Comfort White. Both Comfort categories are on the upper floors of a total of 7 floors.

    The Container Comfort category are our most extraordinary rooms which are located on the rooftop of the neighbouring building (3. Floor) with view on the inner courtyard. Additionally, each container has a small terrace which is surrounded by a lovingly laid out garden.

    Our Comfort Plus category is our top category, which offers plenty of space and all the advantages of our Comfort category as well.

  • For a guaranteed and the non-refundable reservations we require a credit card for the completion of the booking. 

    In case of arrival past 6 pm we  might have to give the room back into the sale – depending on availability. 

  • We have modern city bikes ready to rent out for a daily rate of € 12.00. Additionally, we offer e-scooters to rent for our guests. 

  • The hotel is very close to the following stops:

    Bus 245 “Naturkundemuseum” – 100 m

    Bus TXL “Invalidenpark” – 600 m 

    Tram “U Naturkundemuseum” – 100 m

    U-Bahnhof “Naturkundemuseum” – 100 m

    S-Bahnhof “Nordbahnhof” – 300 m

    Hauptbahnhof – 1000 m

    Flughafen Tegel – 8 km

    Flughafen Schönefeld – 20 km

    Autobahn A10 – 9 km

  • The Hotel i31 offers you a healthy and sumptuous breakfast buffet. We welcome you to enjoy on weekdays from 6:30 am to 10:30 am and on weekends until 12:00 pm.

    Breakfast for our hotel guests and visitors costs € 17.50 per person.

    Breakfast for children (under 12 years) : Children up to 6 years free of charge – Children between 7-12 years € 10

    For the small appetite we recommend a small breakfast for € 6.90 per person. We are going to serve you at your table. Three different options are to choose from the French breakfast, Vitality breakfast or Savoury breakfast. 

  • Extra beds can be added in some of the room categories for € 40.00 per night. Please be aware that not all categories are suitable for extra bedding. Please contact our reservation department (reservation@hotel-i31.de or +49 30 33 84 00 200) to ensure that your chosen room is spacious enough for an extra bed. 

  • Our guests can use the internet for free. You can sign in with up to 3 devices simultaneously via an encrypted SSL connection.

City Tax

In January 2014 Berlin introduced an overnight accommodation tax of 5% on the net room rate. Paid overnight stays in an accommodation facility are exempt from tax if the reason for the stay is exclusively professional or company-related.

The necessity of such stays must be proven to the accommodation facility in question. Delivering evidence to the providing accommodation is optional. This evidence exclusively serves to determine whether the overnight accommodation tax must be imposed.

Those who do not agree are obliged to pay the overnight accommodation tax. The City of Berlin may check evidence for its correctness. In case of incorrect of falsified evidence, the guest may be held liable for avoiding tax. By presenting incorrect evidence you may be committing a contravention or criminal offence.